Pet Adoption Policies
Adoption Policies & Procedures
The city’s Animal Adoption Center usually has a variety of potential pets from which you and your family may choose. Our dogs and cats come in all shapes, sizes, breeds, ages, and colors; and they are all looking for good homes. All of these animals were either released to the city by their previous owner or have become the property of the city due to pet owners not reclaiming the animals within three business days of impoundment at the facility. The person adopting a new animal from the facility must be 18 years or older, or accompanied by a parent or legal guardian.
Fees & Related Services
Animals are available for adoption at the City of Farmers Branch Animal Adoption Center for a minimal fee of $85. Special discounts are provided to address overcrowding or capacity issues and for special adoption events. The fees include sterilization (if applicable), rabies and some other vaccinations, microchip, and health evaluation at a local participating veterinarian clinic.
Payments & Refunds
Cash, debit and credit cards are accepted, with the exception of American Express.
Redeeming a Lost Pet
If you are picking up your lost pet, you must be 18 years or older or accompanied by a parent or legal guardian. The impoundment fee starts at $20 for the first day and $10 for each additional day for STERILIZED animals, and proof of current rabies vaccination is required prior to redemption.
A microchip is MANDATORY for all animals who are impounded that are not already microchipped. The shelter will microchip your pet BEFORE release and you will be charged at $10 microchipping fee in addition to any impound fees.
IF YOUR PET IS NOT STERILIZED, you will be required to have this procedure performed as a condition of your pet's release. The redeeming pet owner will be required sign a sterilization / vaccination agreement . Citations will be issued for each violation of the signed sterilization/vaccination agreement.
For more information regarding these policies, please refer to the Farmers Branch City Ordinance:
Sec. 18-70. - Requirements for redemption of impounded animals; redemption fee.
Note About Surrenders
For any Farmers Branch resident that is surrendering their pet to the Adoption Center there is a $20 intake / surrender fee for each animal surrendered.
We can only accept surrenders from residents due to our jurisdiction limits. If you live outside the city, we encourage you to visit the web page for your city's animal services in order to get in contact with the appropriate party.
*Please be advised, we can only accept surrenders by appointment. We are an open intake shelter for residents but we need to assign each pet a time to come in so we can accommodate each individual's needs. Please call 972-919-8770 or email firstname.lastname@example.org for an appointment time.
*If you are surrendering for financial reasons, we may be able to help you keep your pet in your home. Please call or email the shelter and ask directly for the manager.