Public Works

towerLocated on the 2nd floor of City Hall, the Public Works Department provides a variety of public services to enhance the quality of life for Farmers Branch residents. This department consists of both the Streets and Utilities divisions. Engineering also falls under the umbrella of the Public Works Department. See a few of the services listed below that we provide.


STREETS - 972.919.2597
Street RepairsSidewalk Repairs-see Repair Policy
Street SweepingTraffic Signals
Drainage IssuesStreet Signs

Sewer Back-UpsClogged Sewer Lines
Water LeaksTemporary Water Disconnect for Repairs
Fire Hydrant RepairsConstruction Water Meter Application

ENGINEERING - 972.919.2597
Construction Inspection to:
  • City Water Distribution Systems
  • Sanitary Sewer Collection Systems
  • Storm Water System and Creeks
Oversees acquisition & disposal of City property, such as easements and Rights-of-Way
DevelopmentFinal Plat/Replat Submittals
Issuance of Flood Plain Fill PermitConstruction & Rights-of-Way Permit
Major Projects Under ConstructionCivil Plan Review

Trash/Bulk Collection

Trash and bulk collection is no longer under the Public Works umbrella but now under Sustainability and Public Health. 

Other Utilities

For general inquiries concerning telephone, internet, cable, electric or gas utilities, contact your service providers. To contact AT&T, Charter (formerly Time Warner Cable), Oncor or Atmos, view the Helpful Numbers page.